Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Water Damage Contractors in Sandy Springs You Can Trust

With decades of experience in water damage restoration, the professionals at SERVPRO are some of the most skilled water damage contractors in Sandy Springs. Our water damage experts can handle the toughest water damage cases to stop the water source and restore properties back to good condition.

What sets SERVPRO apart from other water damage contractors in Sandy Springs is our dedication to customer service. We understand how traumatic water damage emergencies, which is why we keep you informed and updated every step of the way, from beginning to end. Call us today at (770) 992-2777.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction